Managing Products
Last updated
Last updated
You can manage the products in your store using the "Product" page, in the "Catalog" menu.
PrestaShop 8.1 benefits from a brand-new product page: read the documentation here if you wish to learn more:
To create a new product, from the "Catalog" page, click on "New product" (or type CTRL + P): it will open what is called the product page, where you can create new products or edit existing ones.
In PrestaShop 8, the product page is organized into tabs:
Basic settings: it contains all you need to create a product quickly and easily. If however, you need to add more details to your product, then you should have a look at the other tabs.
Quantities, Combinations, or Virtual product: define your product quantities and other stock-related options. When your product has combinations the tab will be renamed Combinations. This is where you manage all your combinations. On the other hand, if you have a virtual product, this is where you upload its associated file if any.
Shipping: give details that can impact the delivery of the product.
Pricing: refine your pricing with specific prices or price per unit (among other pricing options).
SEO: manage the meta description or product URL to make sure it's optimized for search engines.
Options: additional functionalities to manage your product's visibility, specific references, attached files or suppliers. It is also here that you can set up the customization.
The first field to fill is the product name, which will appear in the search engine results and in your product sheet's URL by default. Next to the field, you will find a language selector which enables you to choose the language into which you wish to edit or create the product.
You must give the product a name in at least the default language before you can save it. You won't be able to save it until it has a name.
Make sure to translate each field into every language that your store supports. In order to do that, click on the language selector next to the product type field, and choose the language in which you wish to edit the product
This second option is an essential one: indicate whether the product is a pack (a combination of at least two existing products), a virtual product (downloadable file, service, etc.), or simply a classic, mail-sent product. For now, we will only explore the standard product with no combinations, and deal with products with combinations, packs and virtual products in their own sections of this chapter.
You might have activated several languages in your store , to sell in more countries. If you wish to engage with your customers abroad, all your content (product description, captions, etc.) should be translated in these languages.
To translate your product content in another language, just select in which language you would like to work next to the type of product selector. The product page will update with the content available in the selected language. You can switch from one language to another without saving your work in-between. Just make sure you are editing the content in the right language.
By default, the product page will display content in your store's default language.
To add new languages to your store, go to the International section. You can either add just a language in "Translations" or add a localization pack in "Localization". You will find more information in the international section of the documentation.
Sales. Redirects you to the "Product detail" page of the statistics dashboard ("Stats" menu), which gives you a graphic of both the visits to this product's page and also its sales.
Product list. Displays a list of all your products to allow you to quickly navigate from one product to another.
Help. Opens the contextual help in a column, with the page from the User Guide corresponding to the product page.
At the bottom of the page, several actions are possible:
Delete (trash icon). Removes all the data for the current product and deletes it, including its images, combinations, features, etc.
Preview. Displays the front office page of your product. This is very handy, as it works even if the product is disabled.
Online / Offline. This is where you enable or disable your product. By default it is disabled, so your customers won't be able to see it in your store.
Duplicate. Save the current product, then creates an exact copy of the current product and takes you to the new product page. This is very useful when you'd rather use the current product's data as a template for another new product, and not have to create every data of the new product by hand. For instance, two products might be very different but could share the same associations, carriers, or supplier settings.
Don't over-duplicate!
If you need to create different versions of the same product, because of its variety of colors, capacity, size, etc., then you should create a product combination for the current product rather than duplicate it X times. See the "Combinations" option in the "Basic settings" tab, which is explained in the "Creating a product with combinations" section of this chapter.
Go to Catalog. This saves any change you have made to any of the data for the current product and takes you back to the product list.
Add new product. This saves any change you have made to any of the data for the current product and opens a new page to create a new product.
Save. This saves any change you have made to any of the data for the current product and keeps you on the current tab. This is particularly useful when you want to switch tabs without losing your changes to the current tab, or in order to see your changes get applied immediately.
Keyboard shortcuts
Some keyboard shortcuts have been introduced in PrestaShop 1.7 to help you save time when you create several products in a row. The behavior is the same as described above, and it works for the following options:
Duplicate: ALT+SHIFT+D
Enable/Disable on your store: ALT+SHIFT+O
Add a new product: ALT+SHIFT+P
Go back to the catalog: ALT+SHIFT+Q
Save: ALT+SHIFT+S
Preview: ALT+SHIFT+V
The product page makes it easier to create a product thanks to enhanced tabs.
The "Basic Settings" tab provides the main options required to create a basic product: in a few clicks, you'll be able to create a new product. From there you can also browse the other tabs to add further details to your product.
The image section is on the top-left part of the "Basic settings" tab. You should upload all the images for this product, including all of its combinations (color, size, shape, etc.).
To add one or more images to your product:
Drag and drop your images directly from your folder, or click on "select files" (or anywhere in the image section in fact) to search and open the folder containing your images. You can select as many images as necessary by keeping the Ctrl-key pressed while selecting files, or you can make your selection one by one. The default maximal size for an image file is set by PrestaShop according to your server's PHP settings. This size can be lowered in the "Images" preference page, "Product images" section.
Cover image
The uploaded images appear as thumbnails. The first one will be your default/cover image for the product. That cover image will also appear automatically on the product page of your store.
You can change which image is your cover image by clicking on the image's thumbnail: the settings for this given image will appear. There you can check or uncheck "Cover image" to define whether the image should be the cover or not.
Zoom and Caption
When you click on "Zoom" the image will appear in its real format, in case you want to have a closer look at it.
Each image can have a caption: use it to briefly describe the image (and the product). It is important for the SEO since it is considered as the alt attribute of the image, and therefore it helps search engines to better rank your product. If you have several languages, don't forget to translate it!
Sorting images
Once you have uploaded all your product images, you can modify their order by drag-and-dropping each image. You can also add more images by clicking on the "+" icon, or dropping it.
Describing your product well is essential, both for the customer (the more information, the better) and search engines (it will help your store appear in more search requests).
At the bottom of the screen, the two description fields each serve different purposes:
The "Summary" field enables you to write a short description that will appear in search engines and in the description for your product. This field is limited to 400 characters by default: if you exceed that limit, PrestaShop will warn you with a message in red below the field. You can change that limit in the "Products" preference page, where you will find the "Max size of product summary" option.
The "Description" field enables you to write a full description of your product, which will appear directly on the product page. The text editor offers a wide range of options for creating visually attractive descriptions (font, size, text color, etc.). While this second field has no limits, there is such thing as too much content: strive to provide the essential information in a compelling way, and your product should be good to go.
Below the product descriptions, you can several options. The "Add a feature" option is for specifying your products' features (i.e. weight, material, country of origin, etc.).
When you create features and values (i.e. wool knit and micro-fiber materials), you assign them to the products when it is appropriate. This means that you do not have to fill out the features fields for each of your products but instead simply fill in the necessary values and apply them later.
Be aware that contrary to the combinations, these values do not change, and are valid for the general product (meaning: all your combinations will share these same features).
Adding a feature
Before adding a feature to a product, you must create it for general use in your store. You should go to the "Attributes & Features" page of the "Catalog" menu for this.
Feature and feature value creation are explained in detail in the dedicated section of the guide.
Assigning a value to a feature
We will assume here that you have already set all your features and feature values.
When clicking on "Add a feature", a drop-down menu appears, listing all of your store's features. Select which feature you want to add. Next, you can either assign one of the pre-defined values (as set when creating the feature) if there are any available or set a value manually in the "Customized value" field.
If no value is available for a feature, the mention "No result found" appears.
If you choose to use a custom value, do not forget to set it for every language that your store supports. Use the language code selector at the top of the page to change the language.
If there are pre-defined values available, they will appear in a dropdown list. Simply click it and choose the correct value.
Once you have set all the relevant features, save your changes to see them immediately applied in the front-page.
Remember: If a feature does not have any value assigned to it, it will not be taken into account for this product, and will not be visible in your store.
In the same way you can add a feature, you can add a brand. Click on "Add a brand" and choose a brand in the drop-down menu.
If the brand you want isn't available in the drop-down menu, go to the "Brands & Suppliers" page to create a new brand.
A product can only be associated with one brand.
The "Add a related product" field gives you the option of choosing relevant products to associate with this product and to suggest them to your customers when they visit the product's page (if the theme supports it). Click on "Add a related product", type in the first letters of the product, and select it. The product is then added at the bottom of the field.
You can associate a product with as many other products as you deem necessary. Click on the trash icon to delete the product association. An association goes one way only: the associated product will not feature an association to the current product in its setting page.
You will often sell the same product under different versions: they share the same overall name, but they might differ by color, capacity, screen size, and other attributes. Most of the time, these attributes come together: you could have the red version of the product available with either 1 Gb capacity or 2 Gb, or with a 12'' screen or 15'' screen. This is why PrestaShop calls these versions "combinations": your stock of products can be made of several variations of a single product, which in effect are simply its attributes combined in specific ways.
If you need combinations for your product, select "Product with combinations". The "Quantities" tab of the product page will be renamed "Combinations" and will allow you to create your various combinations.
You cannot create combinations if you do not already have product attributes properly set in PrestaShop. Also, you should not create a combination of features that your customers should not be able to choose from.
Attributes creation is done in the "Attributes & Features" page from the "Catalog" menu and is explained in detail in this dedicated chapter of the documentation.
To find out about Combinations, read the dedicated section at the end of this chapter.
Indicate how many products are available for sale.
This option will not be displayed if you're creating a product with combinations: quantities for combinations are managed in the "Combinations" tab, as each combination can have a different quantity value.
More quantity options are available in the "Quantity tab".
Define how much you want to sell this product.
Price – Tax excluded. This is where you should set your price. It is independent of calculations, tax, and other prices.
Price – Tax included. Displays the price of the product with taxes included. You can edit the value, and it will automatically update the "Tax excluded" field according to the tax rule that you chose.
Tax rule. The tax is applicable to the product. Choose between the different rates that you have registered. When changing the tax rule, the tax included price will change accordingly.
More pricing options are available on the "Pricing" tab. Whether you change your price in the "Basic Settings" or "Pricing" tab is just the same, as the tabs are synchronized.
Tax rules can be managed in the "International" menu, "Taxes" page.
The "Categories" section enables you to select in which category the product should appear. You can select more than one, but keep in mind that it is better for the customer if the category only contains equivalent and comparable products. Therefore, you should prevent selecting root categories, and prefer child categories. For instance, the "telephone" category can feature sub-categories of "brands" (Apple, Samsung, HTC, etc.) as well as "characteristics" (dual sim, Android, etc.). It is up to you to indicate the category most useful to your customers.
Associating existing categories
To associate a category to your product, you can either use the search bar or expand the category list and select the one you want to associate.
Using the search bar. Type in the first letters of the category and the bar will display all the matching categories and the path to access it. Choose your category and click on it. It will be shown in the "Associated categories" section.
Using the category list. By clicking on "Expand", you will see the category tree and from there you can select the categories you want to associate.
In the list of associated categories, if you mouse over a specific category, you will see the path leading to the category. It can be helpful if you have several categories with the same name (like "Shoes" which can be under the "Children" and "Women" categories).
Main category
The "main category" selector is useful when an article is filed under several categories. It serves mainly to clarify which category to use in case your customer arrives at your site from a search engine since the name of the category will appear in the product's URL.
Creating a new category
If you feel you need to add a category, save the current state of your product before clicking the "Create new category" button.
Click on "Create a category": and the category options will appear. Fill in the name of the category and select the parent category. By clicking on create, the new category will be created and it will automatically be associated with your product.
Don't forget to go to the "Categories" page later to fill in the details for this new category. To read more about categories, go to the related section of the documentation.
A new category will not automatically appear in your shop's menu. To display it, you should edit the menu with the "Main menu" module (when using the default theme), or any custom module you may have to manage the menu.
At this point, you are done with the essential information for a basic product page. You can save it. To have it immediately available for sale on your shop, click on "Offline": its status will change to "Online" and it will be visible on your shop.
However, you should keep reading, as there are many more details you can add to your product to make it more attractive to customers!
Product quantities are managed in a single tab. PrestaShop will use this to determine when a product is soon out-of-stock or unavailable anymore.
For a standard product you only have four fields:
Quantity. Define how many products are for sale. It is the same value as the one in "Basic settings".
Stock location. We know it is always useful to be able to know where to find a product. So be this field.
Minimum quantity for sale. You might prefer this product to be sold in bulk. Use this field to set the number of items to be sold in bulk. It means customers will be able to purchase this product only when they reach this minimum quantity.
Stock alerts. You also can set a rule for low-stock products in this section. Indicate a threshold and check the box "Send me an email when the quantity is below or equals this level" to have an email sent to all the users who can run the stock page - permissions can be modified in Advanced Parameters > Team.
The way it works is quite easy: the page presents you with a table of all the combinations for the current product (if there are no combinations, the table simply has a single row). It is up to you to set the initial stock for all the combinations.
For more information on product combinations, read the dedicated section at the end of the page. Packs and virtual products have different stock settings, you will find all you need at the end of this chapter.
Out-of-stock behavior
The "Behavior when out of stock" option enables you to set PrestaShop behavior when the product is out of stock:
Deny orders (the product is not available for sale anymore).
Allow order (in essence, you are doing pre-sales).
Use default behavior (Deny orders). This third and default option simply uses the global default setting ("Preferences" menu, "Products" page, "Product Stock" section, "Allow ordering of out-of-stock products" option).
Labels
Label when in-stock. Enables you to display a message to your visitors when your product is in stock, for example, "Item available". It reassures them that your shop can immediately send them the product.
Label when out of stock and back-order active. Enables you to display a message to your visitors when your product is out of stock but they can still order it (as set using the "When out of stock" selector), for example, "Pre-order now!". It reassures them that your shop will send them the product immediately once it is in stock.
Availability date. Indicate when the product will be back in stock.
You can also configure the general settings applied to all of your products: the default option is to deny orders, but this can be modified under the "Products Settings" in the "Shop Parameters section" ("Allow ordering of out-of-stock products" option).
The "Shipping" tab enables you to give some precious details about your product's package. It isn't available in the case of a virtual product.
Package dimension (width, height, depth & weight). You should strive to fill each field because knowing the exact size and weight of a package is not only useful to you, but PrestaShop can also direct specific sizes/weights to specific carriers automatically, based on these settings. The order's final price will appear to the customer once PrestaShop (or the customer) has selected a carrier.
These values use the default weight, volume, distance, and dimension units, as set in the "Localization" page of the "Localization" menu.
These values do not have to be integers. If your products weigh less than 1 lb, you can simply use a period (.) to indicate the fractions:
123 lbs
1.23 lbs
0.23 lbs (equals 3.68 oz)
etc.
Shipping fees (Additional shipping fees). This can prove very useful to you for specific products that are particularly tricky to package, or really heavy.
Available carriers. You can choose to have the current product only be shipped by a selection of carriers. If no carrier is selected then all the carriers will be available for customer orders.
The pricing tab makes it possible to refine your pricing strategy, either by using alternative prices (price per unit) or by creating some price rules specific to the product.
The price of your product before taxes.
Price – tax excluded. This is where you can set an arbitrary price, independent of calculations and regular prices. Keep this field at "0" to use the default price.
Price – tax included. Displays the price of the product with taxes included. You can edit the value, and it will automatically update the "Pre-tax retail price" field according to the tax rule that you chose.
Price per unit (tax excl.). The unit price for the product at the time of the addition. This is for valuation purposes.
Tax rule. The applicable tax to the product. Choose between the different rates that you have registered. A link will redirect you to the Tax rule pages if you wish to make some changes. Read more about tax rules in this section.
Display the "On sale!" flag on the product page and in the text found within the product listing. Check that box to show that your product is on sale, both on the product page and in the text on the product listing. An "On sale" icon will appear under the product. You can modify this logo by changing the following file: themes/default/img/onsale_en.gif
Final retail price. This price, including the discount taken, will update as you type.
You can fill out the "Price - tax excluded" field and choose the tax rate to apply, and the field will automatically calculate the retail price with taxes. The opposite operation is also available.
Enter the price you paid for the product (how much it cost you to acquire or manufacture the product), it will allow you to compare it to your selling price in order to easily calculate your profit.
The cost price should be lower than your retail price.
You can change the total price of the product depending on the number of products your customer buys, the user group, the country, etc. This is done with the "Specific prices" section of the "Pricing" tab. Click on the "Add a specific price" button to reveal the creation form:
This is a very easy way to create a discount price for this product (and all its combinations).
For. This enables you to be very specific about the various groups to which this price applies, including currencies, countries, and even your customer groups (which we'll discuss in a later chapter).
Customer. You can choose to be even more specific and directly set at who the discount you are creating is targeted. Start typing the first letters of the client's first name or last name, and select the ones you want.
Combinations. You can choose to have this specific price apply to all of the product's combinations, or only one. If you wish to apply to more than one combination but not all of them, you will have to create a specific price for each combination.
Available from/to. Here you can define a range of dates between which the discount price is active. Clicking each selector will open a calendar, simplifying the process.
Starting at [] unit. Contains the value from which the discount should be applied. The default is "1", which means any quantity. If you've selected one combination for which the specific price applies and that you define more than one unit, it means the customer will have to buy this quantity of this given combination to benefit from the discount.
Product price (tax excl.). This is where you can set an arbitrary price, independent of calculations and regular prices. This will override the retail price. To enable this field, you must unclick "Leave initial price" first.
Leave initial price. Check this box to reset the "Product price" field and prevent yourself from editing it.
Apply a discount of. Use the selector to set the type of discount (either a specific amount in the default currency or a percentage of the default price). On the product sheet, the initial price will appear as crossed out next to the discounted price.
Once you have chosen your values, click on "Apply": the summary of your discount settings appears below. The discount will be immediately visible on the store. If you wish to delete a value, click on the trashcan icon in the table.
If you want to build more complex discounts, go read about the "Discounts" menu in the "Managing Discounts" chapter of this guide.
A customer might fit into multiple prices or discount rules, even when you have set detailed prices and quantity discounts, with custom groups and shops (if in a multistore context). PrestaShop, therefore, uses a set of priorities in order to apply a single price rule to such customers. You might want the user group to be more important than the currency, for instance.
You can change PrestaShop default settings using the "Priority Management" section.
The default order of importance is:
Shop (when in a multistore context).
Currency.
Country.
Group.
A checkbox at the bottom enables you to update the settings for all products. If the checkbox remains unchecked, then your changes only apply to the current product.
To improve your product listing as well as increase your store's visibility we suggest that you carefully fill out the various SEO fields: meta titles, meta descriptions, keywords, and friendly URLs.
"SEO" itself stands for "Search Engine Optimization. Read more on Wikipedia: http://en.wikipedia.org/wiki/Search_engine_optimization
Get to know the best SEO practices for e-commerce! Download and read PrestaShop's free "Complete Guide to SEO": http://www.prestashop.com/en/white-paper-seo
To access the product's SEO information, go to the "SEO" tab.
The fields on this page enable you to directly optimize your catalog's visibility on search engines.
Preview. With PrestaShop 1.7.5 released, you can now get a real-time preview of your search engine result to help you see how your page would be displayed.
Meta title. This is the most important field, as the title will appear on all search engines. Be very factual: you must convince the search engine user to click your link, not one from another site. Make sure the title is unique to this product within your site.
Good example: "Levi's 501® Original Jeans - Tidal Blue - Original Fit".
Bad example: "Item #02769869B bestseller".
Meta description. A presentation of the product in just a couple of lines (ideally, less than 155 characters), intended to capture a customer's interest. This will appear in results for some search engines, depending on the search request: some search engines might choose to display the searched keywords directly in the context of the page content. Make sure the description is unique to this product within your site.
Friendly URL. This is another extremely important field. It enables you to rewrite the web addresses of your products as you wish. For example, instead of having an address such as http://www.myprestashop.prestashop.com/index.php?id_product=8&controller=product you can have: http://www.myprestashop.prestashop.com/8-name-of-the-product.html. All you need to do is indicate in the "Friendly URL" field the words that you wish to see appear instead of the default name, separated by dashes. The "Reset URL" button makes it easy to produce a proper friendly URL based on the product name. Once generated, you can edit the URL produced if necessary.
Friendly URLs will only work if URL rewriting is enabled. You can do this in "SEO & URLs" preference page (in the "Traffic" menu), in its "Set up URLs" section.
You will find more information on the "SEO & URLs" preference page in the "Traffic" chapter of this guide.
When your product is offline, its product page will no longer be available in your shop. You have to decide what you want to show to your visitors instead:
No redirection (404). This will display a "404 error - Not found" page.
Permanent redirection (301). This will permanently redirect the visitor to another product or category page. The current URL of your product page will no longer be indexed by search engines: it will be replaced by the URL of the product or category page of your choice. Choose which page you would like to display instead. Remember, this is permanent, so make sure you don't need this URL anymore before activating the 301 redirection!
Temporary redirection (302). This is a temporary redirection to another product or category page. Choose which product or category page you would like to display instead. Search engines will still index the page URL, so you can reuse it later easily, should you reactivate the product, for example.
If you want to display a category page, you have to select what category you want to redirect to.
The "Options" tab provides additional settings to manage product references, suppliers, product customization, visibility, and files.
You can choose to have the product available through different channels:
Everywhere. Customers can get to the product by browsing the catalog, searching for the product's name, or directly using its URL.
Catalog only. Customers can get to the product by browsing the catalog or directly using its URL.
Search only. Customers can get to the product by searching for its name or directly using its URL.
Nowhere. Customers can only get to the product using its URL. They won't find it by browsing through the catalog or by searching for its name. This is great for creating private products, that only a few trusted visitors can access, even temporarily (you can change this setting at any time).
Options. A couple of specific options.
avoidingAvailable for order. If you uncheck this box, customers will not be able to add this product to their cart. This makes it more like a single-product Catalog mode (in comparison with the "Catalog mode" preference).
Show price. If the "available for order" option above is unchecked, you can either choose to display the product's price nevertheless (even though visitors won't be able to buy it), or choose to not display it.
Web-only (not sold in your retail store). If your business does have brick-and-mortar stores, this option will prove invaluable when a product is only sold online, not in-store – this prevents customers from checking a product's price online, then coming to your store hoping to buy it directly, and thus avoiding shipping costs.
Tags are terms and keywords that will help your customers easily find what they are looking for. When they use the search bar to browse your catalog, they will type some specific keywords. Choose the most relevant keywords to your product, to make sure the product shows in results when a visitor searches for it.
To add several tags, simply separate them by a comma. For example: "dinner plate, dinnerware, stoneware" for a dinner plate.
All the tags can be seen on the "Search" page, under the "Shop Parameters" menu. You will find more information on tag management in this dedicated chapter.
Product tags are not the same as page keywords: they have no direct impact on search engine placement.
Condition. Not all shops sell new products and some marketplaces require this information from you. This option enables you to indicate the condition of the product:
and New. The product is brand new, and sealed in its original packaging.
Used. The product has been sold at least once before, and probably used by someone else (secondhand). It should come in its original packaging, which might be closed with tape.
Refurbished. The product has been returned for various reasons ("scratches, dents or other forms of cosmetic damage which do not affect the performance of the unit"). Read more on Wikipedia: http://en.wikipedia.org/wiki/Refurbishment_%28electronics%29.
Reference code. This is your own internal reference. It might be a number, or its reference from the storage location or its supplier, or anything that makes it unique.
ISBN. ISBN is used internationally to identify books and their various editions. If your products are books or entitled to have an ISBN number, enter it here.
UPC barcode. This standard for barcodes is mostly used in the United States, Canada, the United Kingdom, Australia, and New Zealand.
EAN-13 or JAN barcode. These are the numbers of the product's barcode, which are used worldwide in order to identify it. You can use either an EAN-13 or a JAN number.
An EAN-13 is the product's 13-digit international article number. Order it on GS1 as soon as your product is created to be able to sell it with Google Shopping, or on marketplaces. Read more on Wikipedia: http://en.wikipedia.org/wiki/International_Article_Number_%28EAN%29.
A JAN is specific to Japan but is compatible with the international EAN. Read more on Wikipedia: http://en.wikipedia.org/wiki/Japanese_Article_Number.
MPN. The MPN (Manufacturer Part Number) is a unique manufacturer reference. It allows you to easily match a product to the right manufacturer, which has multiple advantages for both the merchant and the customer. The merchants can easily differentiate similar products thanks to their identifier and manage product stock by the manufacturer. The product can also be found in the search engine with the identifier. The MPN is also useful for customers: the MPN can be indexed on Marketplaces and customers will therefore be able to find the product they are looking for faster. Customers are also sure to get the right product, which boosts their confidence!
PrestaShop makes it possible for your customers to customize the product that they will buy.
Example: You are a jewelry retailer and your customers have the possibility to engrave their jewelry with a text or an image. Your customers can submit the text and/or the image when they place their order.
The advantage of this function is that it offers your customers personal service, which they will without a doubt appreciate!
Let's look at how to configure this function. Click on "Add a customization field" to indicate what type of context (file and/or text) can be personalized. You can put as many fields as you allow your customers to upload.
For each customization field, you need to give two pieces of information:
Label. Fill it with the appropriate public label: this will be an indicator for the customer, so be very specific about what you expect.
Type. Indicate whether you want the customer to type in some text, or to provide a file.
Example 1: the customer can personalize a book cover, by providing 3 images. You can have 3 customization fields :
Label
Type
Front cover (20.95 x 27.31 cm, color)
Image
Back cover (20.95 x 27.31 cm, black and white)
Image
Spine (20.95 x 1.716 cm, color)
Image
Example 2: if customers can engrave words to a product, you could use the following:
Label
Type
First line (24 chars)
Text
Second line (24 chars)
Text
Last line, signature (16 chars)
Text
Once all the label fields have been filled, do not forget to save your changes.
On the customer's side
Once a product has customizable properties set, its front-end product page has a new blockb, below the description: "Product customization".
The customer must choose the file(s) and/or add some text and save them before they add the product in the cart.
The custom image(s) and text(s) will appear in the final cart.
The rest of the purchase process is the same as usual.
On the merchant's side
Once the order has been validated by the customer, the merchant gets a notification of the order in the back office.
He can then check on the order, which will indicate the image(s) and the text(s) in the list of products, for each product. The merchant then simply has to download the image(s) (simply by clicking on the image in the order) or copy/paste the text and use that in its customization tool.
The rest of the order and delivery process is the same as usual.
PrestaShop enables you to make some files available to your customers before their purchase.
For example, let's say you sell electronics, and you would like to urge your customers to read a document on how a product works. You can upload a document for that purpose. You could also simply have the product's PDF manual directly available for download right on the product page. The customer can access it even if they didn't purchase the product.
Attached files
If you already uploaded some files to be attached, you will see here the list of the files available to be attached to the product. Simply select the file you want to attach to the product.
Attach a new file
If you haven't attached any file yet, you can upload a new file directly on this page:
Click on "Attach a file"
Click on "Browse" to select a file on your computer to upload.
Fill out the title of your attachment (it doesn't have to be the same as the original file name).
Give it a description. This will help you distinguish between your uploaded files with certainty and will give additional information to your customers.
Click on "Add".
The attachment appears in the "Attached files" list, already selected to indicate it will be attached to the product.
Save your product.
A new tab will appear on the product's page, next to "Product Details", where your customers can download the file(s) that you just uploaded..
If you need to remove an attachment from this product page, you simply have to unselect it in the "Attached files" table.
You can view all of your store's attached files, add some more and remove some, by going to the "Files" page under the "Catalog" menu. This also makes it possible to use the files that you already uploaded for other products: if you need to apply the associated file with many products, you will thus only have to upload it once.
Indicating the product's supplier is not really important to your customers (very much less so than its brand in any case), but it may turn out to be an essential part of your own internal management, not the least when managing your stock: you simply need to know who you bought the product from. The supplier of the current product is to be set from the "Suppliers" section of the "Options" tab.
You cannot use this feature if you do not already have at least one supplier registered in your shop. Suppliers are created from the "Brands & Suppliers" page, under the "Catalog" menu.
The complete supplier registration process is explained in details in a dedicated chapter of this guide.
Associating the current product with one or more suppliers is really easy: simply check the box corresponding to the supplier, and save your changes.
Supplier reference(s)
The supplier's section also features a table that enables you to set the precise reference and unit price/currency for each product combination, per supplier. If the product has more than one supplier, the table will display each supplier one after the other.
There are many more product-related options in the "Product settings" page from the "Shop parameters" menu:
Number of days for which the product is considered 'new'.
Default product order.
Enable advanced-stock management.
etc.
You should really check that these global settings are set as you wish.
To enable product combinations, you must first choose the "Product with combinations" option from the "Basic Settings" tab. You will see the "Quantities" tab change to "Combinations", and this is where you will be able to manage your product combinations.
Combinations cannot be created for packs of products or virtual products: it is only available for standard products.
You cannot create combinations if you do not already have product attributes properly set in PrestaShop. Also, you should not create combinations for features that your customers should not be able to choose from.
Attributes creation is done in the "Product Attributes" page from the "Catalog" menu and is explained in detail in the chapter of the same name of this guide.
How your product attributes are combined into combinations is up to you, and PrestaShop gives you two methods to achieve this.
This method helps you create combinations one after the other. Therefore, it is to be reserved for either products with few combinations, or products with very specific combinations that can't be created reliably using the automatic method (see next section).
Adding a new variation to your product takes just a few steps.
In the combination bar, enter the combination of attributes you need to create, with their corresponding values.
For example, if you need to create a combination for a t-shirt, size M and color red, you should enter "size m color red". As you type in, you will see suggestions appearing below the bar, simply select the attributes and values you need.
You can add as many attribute-value pairs as necessary to one combination. You can only add one pair per attribute to one combination: it is impossible to have both "Color: Blue" and "Color: Red" in your pairs; if this is necessary, you will have to create new attributes, for instance, "Primary color" and "Secondary color".
You can delete an attribute-value pair by clicking on the cross in its grey box.
2. When you have all the needed attributes, click on "Generate" on the right.
3. The combination will appear in the table below.
If you have too many different product versions or varieties, you can use the "Product Combinations Generator." This tool allows you to automatically generate all of the combinations and possibilities.
Instead of typing each combination you want, you can use the selector on the right side of the page. It lists all the attributes and their corresponding values.
Here's what you should do:
For each attribute, tick the values you want to add as combinations. You can select several values for each attribute to save some time.
It will automatically add the corresponding combinations in the bar on the left.
If you're happy with your selection, click on "Generate": it will automatically create your combination, with all the possible combinations.
For a single combination, you can edit its quantity directly in the table, edit it (by clicking on the pencil icon) or delete it (with the trash icon).
When you have several combinations available, you should choose which combinations will be the default combination. It will be the combination your customers see when they arrive on the product sheet. If they want to purchase another combination, they will have to select it themselves (by either changing the color, size, or any attribute you may have).
Each combination can be further managed by clicking on the edit icon. It will open a small window when you can change the details for this specific combination.
Combination details
Set as default combination. Check this box if you want the combination you are creating to actually be the main one for this product.
Quantity. Enter the quantity available for sale for this combination
Available date. If the combination is out of stock, you can indicate when it will be available again.
Minimum quantity for sale. You might prefer this combination to only be sold in bulk. Use this field to set the number of items to be sold in bulk. It means customers will be able to purchase this product only when they reach this minimum quantity for this combination.
Reference and Specific references (ISBN, EAN-13 & UPC). If necessary, indicate the combination's reference, ISBN EAN-13, and/or UPC numbers in each field, as if you were creating a brand new product in PrestaShop. These numbers may be used by your warehouse or your carrier, so make sure to fill these fields, they are often essential to your business.
Price and impact
Cost price. This field is useful if the original price of the product changes simply because this is a combination.
Impact on price/price per unit/weight. If the combination is supposed to have an impact on the product's original price/weight/unit price, fill in the field that appears with the value of that impact (e.g. "-2" if the price should be decreased by 2).
Image. The images that are linked to the original product (as uploaded using the form in the "Images" tab on the left) are displayed. Check the box for the images that best represent this combination.
Once you finished editing a combination, you can either:
go to the previous or next combination to edit it as well, by clicking on "prev. combination" or "next combination"
go back to the product by clicking on "back to product" at the end of the page
You can change the details for all or several combinations at once.
Select the combinations you want to edit. Click right under "Select" to select them all.
Click on "Bulk actions" above the list of combinations.
Edit the settings you want to modified. It will be modified for all the combinations you have selected.
Click on "Apply" to edit the combinations.
If you want to delete all the combinations you've selected, click on "Delete combinations".
When you have set all of the combination's details, save your product changes using the "Save and stay" button. Your combination will appear in the attributes list at the bottom of the screen.
Your shop may feature (partly or exclusively) virtual products – that is, products that are not shipped, but rather downloaded: entertainment tickets, e-books/PDF files, real-life services... PrestaShop makes it easy for you to create a virtual product.
The process to do this is similar to the one for creating a simple product:
Go to the "Products" page, under the "Catalog" menu.
Click the "New product" button.
Next to the product name, change the product type to "Virtual Product".
The page organization will change:
The "Quantities" tab becomes "Virtual Product".
The "Shipping" tab disappears.
The "Virtual Product" tab only features one option at first: it asks if the virtual product you are creating has a file attached (i.e., if your customer will pay to download something).
If not, leave it at that: you are selling a service, and nothing needs to be downloaded.
If yes, click the "Yes" option.
When you click "Yes", PrestaShop opens a new form within the tab, from which you can upload the file you intend to sell:
File. Click the "Browse" button to find the file on your hard drive. As soon as you have selected a file, the upload begins.
The maximum file-upload size setting depends on your server's settings, and cannot be increased from PrestaShop.
If you have access to your server's php.ini file, these are the values you should change:
upload_max_filesize = 20M
post_max_size = 20M
If you do not have access to the php.ini file, contact your web host about this.
Filename. The name of the file. This field is automatically filled after the file has been uploaded. It is not recommended to change it to another value.
You should compress your file in zip format, in order to avoid the browser misinterpreting .exe or .jpg file formats. Browsers automatically download zip files for the customer, no question asked.
If you are selling a high resolution image, uploading it using this form does not prevent you from uploading its thumbnail in the "Images" tab on the left.
Number of allowed downloads. You can set the number of time the file can be downloaded once the customer has bought it. You might prefer to limit this to 1, or 5. If you want to keep it unlimited, set the text field to 0.
Expiration date. Virtual files can be of promotional nature, or lose their selling value after a certain date. If so, you can set the expiry date after which the product will not be available on your shop anymore. Leave it blank if there is no expiry date.
Number of days. You can set the number of days after which the download link becomes non-functioning. If there is no limit, set the text field to 0.
Once you are done with the "Virtual Product" tab, you can edit all the other available tabs as if you would for a regular product.
You may wish to sell a pack of products made of several items. I.e.: a computer start-up pack composed of the computer itself, a monitor, and a printer. PrestaShop makes it easy for you to create a "pack" product and add other products from your catalog to this pack.
Packs enable you to simplify preparing orders. They also allow customers to take advantage of special prices and offers.
You cannot currently add combinations or virtual products to a pack. If you need to have packs with combinations, you will have to create single products for each combination. This is a known limitation that will be fixed in a coming version of PrestaShop.
You cannot add an existing pack within a new pack, or import the content of an existing pack into a new pack.
The process to create a pack is similar to the one for creating a regular product:
Go to the "Products" page, under the "Catalog" menu.
Click the "New product" button.
Next the product name at the top, change the product type to "Pack of products ".
This will change two things:
In "Basic settings" you can choose which products are part of the pack
In "Quantities" you can select how stocks should be handled.
The first field is used to search for products that are already registered in your shop.
The second field is used to indicate the quantity of chosen product should be added to the pack.
The button adds the product to the pack.
You can add as many products as you would like to the pack.
You can remove a product from the pack simply by clicking the trashcan icon when you hover on it.
When you are creating a pack of products, PrestaShop needs to know how to handle the stock. In the "Quantities" tab, under "Pack quantities", you must choose one of the following options:
Decrement pack only (default behavior). When a pack is sold, only the stock for the pack will be impacted.
Decrement products in pack only. When a pack is sold, only the stock for each product will be impacted.
Decrement both. When a pack is sold, both the stock for the pack and the stock for each product will be impacted.
Default behavior. This is the default behavior as set at the shop level in your Product Settings. By default you will have "Decrement pack only" but it will change according to your choice.
Once you are done with the "Pack" tab, you can edit the content of all the other available tabs as if you would for a regular product.
12 essential tips to create an efficient product page
Watch our short video with 12 tips on how to create a great product page:
