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  • Contributing to the documentation
  • Getting started with PrestaShop 8
    • What you need to get started
    • Installing PrestaShop
    • Installing PrestaShop 8 on your computer
    • Installing PrestaShop 8 using the command-line script
    • Uninstalling PrestaShop 8
    • Misc. information
  • User Guide PrestaShop 8
    • Connecting to the PrestaShop back office
    • First steps with PrestaShop 8
    • Selling with PrestaShop
      • Managing your Product Catalog
        • Managing Products
        • Managing Categories
        • Monitoring your Catalog
        • Managing Product Attributes
        • Managing Product Features
        • Managing Brands
        • Managing Suppliers
        • Managing Files
        • Managing Discounts
          • Cart Rules
          • Catalog Price Rules
        • Managing Stock
          • Stock Overview
          • Stock Movements
        • New product page (PrestaShop 8.1)
      • Managing your Customers
        • Your customers
        • Customer addresses
        • Outstanding
      • Managing the Customer Service
        • Customer Service
        • Order Messages
        • Merchandise Returns
      • Understanding your statistics
      • Managing your Orders
        • Order list management
        • Order page management
          • Editing an order
          • Creating returns and refunds
        • Creating a back office order
        • Invoices
        • Credit slips
        • Delivery slips
        • Shopping carts
    • Improving your store
      • Managing your Modules
        • Modules and Services
          • Module notifications
          • Modules Selection
          • Installed modules
      • Customizing your store design
        • Theme and Logo
        • Theme Catalog
        • Email Theme
        • Pages - Managing Static Content
        • Positions
        • Image Settings
        • Link Widget
      • Managing Shipping
        • Carriers
        • Shipping Preferences
      • Managing Payments
        • Payment Methods
        • Payment Preferences
      • Going International
        • Localization
          • Localization settings
          • Languages
          • Currencies
          • Geolocation
        • Locations
          • Countries
          • Zones
          • States
        • Managing Taxes
          • Taxes
          • Tax Rules
        • Translations
    • Configuring your store
      • Configuring your Shop Parameters
        • General settings
          • General parameters
          • Maintenance
        • Order Settings
          • Orders preferences
          • Statuses
        • Product Settings
        • Customer Settings
          • Customer Preferences
          • Groups
          • Titles
        • Contact
        • Traffic
          • SEO and URLs
          • Search Engines
          • Referrers
        • Search
          • Search parameters
          • Tags
      • Configuring Advanced Parameters
        • Information
        • Performance
        • Administration
        • Email
        • Import
        • Team
          • Employees
          • Profiles
          • Permissions
        • Database
          • SQL Manager
          • Database Backup
        • Logs
        • Webservice
        • Multistore
        • Experimental features
        • Security
    • Managing multiple stores
      • The multistore interface
        • Adding a new store
        • Adding a new group of stores
        • Setting a store's URL
      • Sample Usages and Specifics
    • Browsing the front office
    • Complying with the GDPR
    • Discovering the Administration Area
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  • Enabling the Outstanding feature
  • Current outstanding screen

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  1. User Guide PrestaShop 8
  2. Selling with PrestaShop
  3. Managing your Customers

Outstanding

PreviousCustomer addressesNextManaging the Customer Service

Last updated 3 years ago

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This page is only available when you enable PrestaShop's B2B features. To do that, go to the "Customer Settings" page, and choose "Yes" for the "Enable B2B mode" option.

This page displays the outstanding report for some of your customers, meaning the amount of money you are allowing them to buy your products before they have to actually pay you.

Enabling the Outstanding feature

When the B2B mode is enabled (Shop Parameters > Customers Setting page), three fields are added to the customer creation form:

  • Allowed outstanding amount. The maximum amount of money this customer can use as an outstanding.

  • Maximum number of payment days. The maximum number of days the customer can go before having to pay his outstanding.

  • Risk rating. The risk factor for this customer: None, Low, Medium or High. It is up to you to decide if a customer is a risky benefactor of your outstanding feature, or if he will assuredly pay on time.

You should fill these fields for all professional customers.

Current outstanding screen

Once a customer with outstanding allowance buys from your shop, it appears in the Customers > Outstanding page. This enables you to get an overview of your current outstanding invoices.