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  • Contributing to the documentation
  • Getting started with PrestaShop 1.7
    • What you need to get started
    • Installing PrestaShop
    • Installing PrestaShop on your computer
    • Installing PrestaShop using the command-line script
    • Uninstalling PrestaShop
    • Misc. information
  • User Guide PrestaShop 1.7
    • Training
    • Customizing your shop
    • Connecting to the PrestaShop back office
    • Discovering the Administration Area
    • First steps with PrestaShop 1.7
    • Selling with PrestaShop
      • Managing your Orders
        • Order list management
        • Order page management
          • Editing an order
          • Creating returns and refunds
        • Creating a back office order
        • Invoices
        • Credit slips
        • Delivery slips
        • Shopping carts
      • Managing your Product Catalog
        • Managing Products
        • Managing Categories
        • Monitoring your Catalog
        • Managing Product Attributes
        • Managing Product Features
        • Managing Brands
        • Managing Suppliers
        • Managing Files
        • Managing Discounts
          • Cart Rules
          • Catalog Price Rules
        • Managing Stock
          • Stock Overview
          • Stock Movements
      • Managing your Customers
        • Your customers
        • Customer addresses
        • Outstanding
      • Managing the Customer Service
        • Customer Service
        • Order Messages
        • Merchandise Returns
      • Understanding your statistics
    • Improving your shop
      • Managing your Modules
        • Modules and Services
          • Module notifications
          • Modules Selection
          • Installed modules
        • Module Catalog
      • Customizing your store design
        • Theme and Logo
        • Theme Catalog
        • Email Theme
        • Pages - Managing Static Content
        • Positions
        • Image Settings
        • Link Widget
      • Managing Shipping
        • Carriers
        • Shipping Preferences
      • Managing Payments
        • Payment Methods
        • Payment Preferences
      • Going International
        • Localization
          • Localization settings
          • Languages
          • Currencies
          • Geolocation
        • Locations
          • Countries
          • Zones
          • States
        • Managing Taxes
          • Taxes
          • Tax Rules
        • Translations
    • Configuring your shop
      • Configuring your Shop Parameters
        • General settings
          • General parameters
          • Maintenance
        • Order Settings
          • Orders preferences
          • Statuses
        • Product Settings
        • Customer Settings
          • Customer Preferences
          • Groups
          • Titles
        • Contact
        • Traffic
          • SEO and URLs
          • Search Engines
          • Referrers
        • Search
          • Search parameters
          • Tags
      • Configuring Advanced Parameters
        • Information
        • Performance
        • Administration
        • Email
        • Import
        • Team
          • Employees
          • Profiles
          • Permissions
        • Database
          • SQL Manager
          • Database Backup
        • Logs
        • Webservice
        • Multistore
        • Experimental features
    • Managing multiple stores
      • The multistore interface
        • Adding a new store
        • Adding a new group of stores
        • Setting a store's URL
      • Sample Usages and Specifics
    • Browsing the front office
    • Complying with the GDPR
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  1. User Guide PrestaShop 1.7
  2. Configuring your shop
  3. Configuring your Shop Parameters
  4. Customer Settings

Customer Preferences

PreviousCustomer SettingsNextGroups

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The "Customers" page bring together specifically customer-related options, most notably the B2B mode.

  • Re-display cart at login. If the customer had a cart that was not checked-out, display it once he or she logs back in.

  • Send an email after registration. You can have PrestaShop send an e-mail to any newly-created customer with a summary of his account information (email, password) after registration.

  • Password reset delay. You can choose to limit the frequency at which a customer can generate a new password for his or her account. By default, it is set at 360 minutes – 6 hours.

  • Enable B2B mode. The B2B mode brings a handful of new features to your store. Customers are no longer considered as individuals but as companies, and therefore some new options appear:

    • The customer profile has new fields related to professional information (Duns number in the USA, SIRET number in France, CNPJ number in Brazil, etc.),

    • Prices can be masked to specific groups,

    • Prices can be managed on a per-customer basis for the whole catalog or per category,

    • Invoices can be generated manually,

    • etc.

  • Ask for birthdate. You can choose to request the customer's birth date at registration, or not. If you do, it is a good practice to let customers know why, and to really use it (by sending a discount or a small gift for example).

  • Enable partner offers. You might have an agreement with one or several business partners to suggest the subscription to their newsletter to your customers. If it is the case, then you should enable this option. At registration, a check box will appear: "Receive offers from our partners".