The order list has been designed to save you time, by avoiding back and forth between each order. On this documentation page, you will learn how to manage your orders, directly from the listing page.
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The orders are organized by date, from newest to oldest.
Use the filters at the top of the table to narrow down your search and click on the “Search” button.
You can export a list of your orders. To do that,
Click on the cog symbol at the top right corner of the Orders section
Choose “Export”
Please note that you cannot import orders.
You can preview an order’s details by clicking on the down arrow, next to the order’s ID. This will display:
The carrier
The invoice details
The products in the cart
The total amount
To see more, click on the “Open details” button. This will redirect you to the order details page.
You can also access an order directly by clicking on its line on the table, or on the magnifying glass in the “Actions” column.
Save time, by opening several orders in new tabs:
Select the orders you want to open in the list
Open the “Bulk actions” drop-down list
Select “Open in new tabs”
Do not forget to allow the opening of multiple tabs in your navigator settings.
To open the customer page in a new tab, make a right-click on their name, and click on “Open in a new tab”.
On the “Status” column of the table, click on the order’s status and select the new status from the list.
Changing the status from the order listing can also be very useful if you want to update the status of several orders. To do that,
Select the orders for which you want to update the status
Open the “Bulk actions” drop-down list
Select “Change order status
Once an invoice or a delivery slip is generated into the order, it is possible to download it in the action column.
You cannot delete an order. Implementing a “Delete” button would make PrestaShop illegal in Europe, as it is illegal to remove payment, ordering, or invoice information from a business.
If you want to cancel an order, change the order status to “Canceled”.
