# Order page management

##  

![](https://2879814194-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MCHq1J-FbQwQZ2OB1vQ%2F-Ma8bAOhxmZl8agYxwi1%2F-Ma8bHMck6zt2lHNzBc5%2Frecent%20updates.png?alt=media\&token=90dba283-09e6-44bd-a013-1f70bb7210fd)

:arrow\_right:[Contribute](https://prestashop.gitbook.io/howtocontribute/)

## Understanding the order page organization

Divided into **6 sections**, the page provides you all the details about an order. 

:arrow\_up: At the **top of the page** is a **quick summary** of the order containing the: 

* order reference 
* customer’s name
* total price 
* date and hour of validation

![](https://2879814194-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MCHq1J-FbQwQZ2OB1vQ%2F-MU8xxNYcm_lasmBCi9z%2F-MU8yr_iDreFfAS-E-sb%2Fimage.png?alt=media\&token=dea766f8-13ce-40d4-ba0f-0a3b83035033)

:arrow\_upper\_left: In the **top left-hand corner**, the **Customer section** gives you information about the customer and the private note, if any. You can even access the customer's personal file to see more details.

![](https://2879814194-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MCHq1J-FbQwQZ2OB1vQ%2F-MU8xxNYcm_lasmBCi9z%2F-MU8z4wFQmujxvt86CqT%2Fimage.png?alt=media\&token=66d37cd0-f914-4aa8-b9b3-422d0f348170)

:arrow\_upper\_right: In the **top right-hand corner**, the **Products section** gives you access to various details on the ordered products.

![](https://2879814194-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MCHq1J-FbQwQZ2OB1vQ%2F-MU8xxNYcm_lasmBCi9z%2F-MU8zHinLzfH_IZfGcnl%2Fimage.png?alt=media\&token=e7f6df02-e4df-4553-8f0e-8965cecf32b8)

:arrow\_down\_small: Just under the Products section, there is an **administrative section** that contains **four tabs** that give you access to the: 

* status and status history of the order
* documents related to the order (e.g. invoice, delivery slip, etc.)
* shipping information 
* merchandise returns

![](https://2879814194-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MCHq1J-FbQwQZ2OB1vQ%2F-MUDFPwtSRuzrHwsEEHX%2F-MUDG9YEMTEfSRbk9LcA%2Fimage.png?alt=media\&token=d5ff8da0-2113-4ad9-865f-d48d266d9221)

:arrow\_lower\_right: In **the bottom right-hand corner**, the **Payment section** gives you information about the payment details (date of the transaction, method used, total amount, etc.) You can also add a new payment. 

![](https://2879814194-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MCHq1J-FbQwQZ2OB1vQ%2F-MU8xxNYcm_lasmBCi9z%2F-MU8zgMTT5T9MlRdCDWr%2Fimage.png?alt=media\&token=3ae2a698-4a3c-426f-88e2-58fd32cfe6f1)

:arrow\_lower\_left: Finally, in **the bottom left-hand corner**, the **Messages section** allows you to send a message to the customer about their order, or leave a private message for your team.

![](https://2879814194-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MCHq1J-FbQwQZ2OB1vQ%2F-MU8xxNYcm_lasmBCi9z%2F-MU9-H-ks4rmcVVyZ5y6%2Fimage.png?alt=media\&token=d8f74ed5-87c4-4878-ba5b-fa8b040aa512)

## **In this section**

{% content-ref url="order-page-management/editing-order" %}
[editing-order](https://docs.prestashop-project.org/1.7-documentation/user-guide/selling/managing-orders/order-page-management/editing-order)
{% endcontent-ref %}

{% content-ref url="order-page-management/creating-returns-and-refunds" %}
[creating-returns-and-refunds](https://docs.prestashop-project.org/1.7-documentation/user-guide/selling/managing-orders/order-page-management/creating-returns-and-refunds)
{% endcontent-ref %}