# Order page management

## &#x20;

![](/files/-Ma8bHMck6zt2lHNzBc5)

:arrow\_right:[Contribute](https://prestashop.gitbook.io/howtocontribute/)

## Understanding the order page organization

Divided into **6 sections**, the page provides you all the details about an order.&#x20;

:arrow\_up: At the **top of the page** is a **quick summary** of the order containing the:&#x20;

* order reference&#x20;
* customer’s name
* total price&#x20;
* date and hour of validation

![](/files/-MU8yr_iDreFfAS-E-sb)

:arrow\_upper\_left: In the **top left-hand corner**, the **Customer section** gives you information about the customer and the private note, if any. You can even access the customer's personal file to see more details.

![](/files/-MU8z4wFQmujxvt86CqT)

:arrow\_upper\_right: In the **top right-hand corner**, the **Products section** gives you access to various details on the ordered products.

![](/files/-MU8zHinLzfH_IZfGcnl)

:arrow\_down\_small: Just under the Products section, there is an **administrative section** that contains **four tabs** that give you access to the:&#x20;

* status and status history of the order
* documents related to the order (e.g. invoice, delivery slip, etc.)
* shipping information&#x20;
* merchandise returns

![](/files/-MUDG9YEMTEfSRbk9LcA)

:arrow\_lower\_right: In **the bottom right-hand corner**, the **Payment section** gives you information about the payment details (date of the transaction, method used, total amount, etc.) You can also add a new payment.&#x20;

![](/files/-MU8zgMTT5T9MlRdCDWr)

:arrow\_lower\_left: Finally, in **the bottom left-hand corner**, the **Messages section** allows you to send a message to the customer about their order, or leave a private message for your team.

![](/files/-MU9-H-ks4rmcVVyZ5y6)

## **In this section**

{% content-ref url="/pages/-MUDGi0V5\_51KpizXdJl" %}
[Editing an order](/1.7-documentation/user-guide/selling/managing-orders/order-page-management/editing-order.md)
{% endcontent-ref %}

{% content-ref url="/pages/-MUDHS1jAhccKJBGDZMY" %}
[Creating returns and refunds](/1.7-documentation/user-guide/selling/managing-orders/order-page-management/creating-returns-and-refunds.md)
{% endcontent-ref %}


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