Fully redesigned for PrestaShop 1.7.7, the order details page helps you save time when processing your orders. In this section, you will learn how to manage order details.
Divided into 6 sections, the page provides you all the details about an order.
⬆️ At the top of the page is a quick summary of the order containing the:
order reference
customer’s name
total price
date and hour of validation
↖️ In the top left-hand corner, the Customer section gives you information about the customer and the private note, if any. You can even access the customer's personal file to see more details.
↗️ In the top right-hand corner, the Products section gives you access to various details on the ordered products.
🔽 Just under the Products section, there is an administrative section that contains four tabs that give you access to the:
status and status history of the order
documents related to the order (e.g. invoice, delivery slip, etc.)
shipping information
merchandise returns
↘️ In the bottom right-hand corner, the Payment section gives you information about the payment details (date of the transaction, method used, total amount, etc.) You can also add a new payment.
↙️ Finally, in the bottom left-hand corner, the Messages section allows you to send a message to the customer about their order, or leave a private message for your team.
