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  • Contributing to the documentation
  • Getting started with PrestaShop 1.7
    • What you need to get started
    • Installing PrestaShop
    • Installing PrestaShop on your computer
    • Installing PrestaShop using the command-line script
    • Uninstalling PrestaShop
    • Misc. information
  • User Guide PrestaShop 1.7
    • Training
    • Customizing your shop
    • Connecting to the PrestaShop back office
    • Discovering the Administration Area
    • First steps with PrestaShop 1.7
    • Selling with PrestaShop
      • Managing your Orders
        • Order list management
        • Order page management
          • Editing an order
          • Creating returns and refunds
        • Creating a back office order
        • Invoices
        • Credit slips
        • Delivery slips
        • Shopping carts
      • Managing your Product Catalog
        • Managing Products
        • Managing Categories
        • Monitoring your Catalog
        • Managing Product Attributes
        • Managing Product Features
        • Managing Brands
        • Managing Suppliers
        • Managing Files
        • Managing Discounts
          • Cart Rules
          • Catalog Price Rules
        • Managing Stock
          • Stock Overview
          • Stock Movements
      • Managing your Customers
        • Your customers
        • Customer addresses
        • Outstanding
      • Managing the Customer Service
        • Customer Service
        • Order Messages
        • Merchandise Returns
      • Understanding your statistics
    • Improving your shop
      • Managing your Modules
        • Modules and Services
          • Module notifications
          • Modules Selection
          • Installed modules
        • Module Catalog
      • Customizing your store design
        • Theme and Logo
        • Theme Catalog
        • Email Theme
        • Pages - Managing Static Content
        • Positions
        • Image Settings
        • Link Widget
      • Managing Shipping
        • Carriers
        • Shipping Preferences
      • Managing Payments
        • Payment Methods
        • Payment Preferences
      • Going International
        • Localization
          • Localization settings
          • Languages
          • Currencies
          • Geolocation
        • Locations
          • Countries
          • Zones
          • States
        • Managing Taxes
          • Taxes
          • Tax Rules
        • Translations
    • Configuring your shop
      • Configuring your Shop Parameters
        • General settings
          • General parameters
          • Maintenance
        • Order Settings
          • Orders preferences
          • Statuses
        • Product Settings
        • Customer Settings
          • Customer Preferences
          • Groups
          • Titles
        • Contact
        • Traffic
          • SEO and URLs
          • Search Engines
          • Referrers
        • Search
          • Search parameters
          • Tags
      • Configuring Advanced Parameters
        • Information
        • Performance
        • Administration
        • Email
        • Import
        • Team
          • Employees
          • Profiles
          • Permissions
        • Database
          • SQL Manager
          • Database Backup
        • Logs
        • Webservice
        • Multistore
        • Experimental features
    • Managing multiple stores
      • The multistore interface
        • Adding a new store
        • Adding a new group of stores
        • Setting a store's URL
      • Sample Usages and Specifics
    • Browsing the front office
    • Complying with the GDPR
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  1. User Guide PrestaShop 1.7
  2. Improving your shop
  3. Managing Shipping

Shipping Preferences

PreviousCarriersNextManaging Payments

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The more general settings of your shop's shipping configuration are found in the "Preferences" page, under the "Shipping" menu. This page provides handling charges settings:

  • Handling charges. Enter the per-order handling expenses, which will be added to the final purchase price. This is separate from your shipping costs: it is really the cost of you or your employee having to fetch the products, package them and have them shipped. If there is no such cost, leave it at 0.

  • Free shipping starts at. Enter the price and/or weight after which your customers will receive free shipping. For instance, you might choose to offer free shipping when the order exceeds $250. A message will appear to your customers indicating how much more money they need to spend in order to receive free shipping. If you do not want to offer free shipping and you do not want this message to appear, leave these values at 0.

The "Carrier options" section gives you access to 3 settings, which impact the front office in order to help the customer make a choice:

  • Default carrier. If you have more than one carrier in your system, you might want to promote one to your customers. Besides the carriers themselves, this drop-down list has two contextual options:

    • Best price. Depending on the amount of the order, on its weight and its delivery zone, PrestaShop will choose the cheapest price for the customer.

    • Best grade. Speed grades make it easier to identify the fasted carriers. PrestaShop will display the carrier which, within the context of the order, will have the shortest shipping delay.

  • Sort by. When customers are presented with a choice of carriers, you can choose to either sort the list by shipping price or by their position, as set in the carrier list on the "Carriers" page.

  • Order by. This enables to set the order in which the carriers are sorted:

    • If sorted by shipping fee and with an ascending order, then carriers will be displayed from the cheapest to the most expensive.

    • If sorted by position and with a descending order, then carriers will be displayed from the top position of the list, to the bottom position.