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Managing Discounts

Discounts and vouchers play an important role in your daily relationships with your customers. Typically, customers like two things when shopping:
  • Feeling special, unique.
  • Getting good prices.
Both can be achieved with customized discounts, and this is precisely where vouchers come into play – or more precisely, price rules.
"Price rules" can take two forms:
  • Cart rules. It enables you to create per-customer voucher codes, but also much more.
  • Catalog price rules. Enables you to assign price reductions by category, brand, supplier, attribute or feature. For instance, you can set a rule that would say that Spanish customers belonging to the "Good clients" group would get 10% off on your electronics category and all Sony products for the first week of July.
This chapter contains the following sections: